Ikigai For Business: The Hedgehog Concept

Published Categorized as Business Strategy

What Is Ikigai and How Is It Related to Business?

You’ve probably heard of Ikigai.

It became popular thanks to the book with the same name.

Ikigai means “a reason for being” in Japanese.

And as a concept, it’s finding your sense of purpose in the intersection of:

In Good to Great, Jim Collins has a similar idea.

But for businesses.

He calls it the Hedgehog Concept.

It’s a mental model.

The hedgehog metaphor comes from the Greek poet Archilochus’ lines:

“The fox knows many things, but the hedgehog knows one big thing.”

Collins says all great businesses are hedgehogs.

They find one thing they can be the best in the world at (while driving financial results), and they religiously stick with it.

Ikigai For Business Hedgehog Concept
Ikigai For Business: The Hedgehog Concept

Now the idea is simple.

So as with any profound idea, applying it is harder than understanding it.

But Collins gives some tips and examples to help you build your own hedgehog business:

Three Tips To Build Your Ikigai For Business:

1. Put aside the ego

In the 80s, Wells Fargo was struggling to compete with other big banks.

They tried everything the other banks were doing — including having international operations.

Nothing worked out.

But the failures made them put aside their egos and accept one truth.

Wells Fargo could not beat Citicorp in global banking or JP Morgan in mergers and acquisitions.

They had to find a game in which they could be the best at.

So they decided to run the bank as a regular business focused on consumers, and mostly in the western United States.

They designed their strategy around this simple idea.

And it turned Wells Fargo from a lesser imitation of the other banks to a successful bank.

So sometimes finding your Hedgehog concept comes from facing the brutal reality of what you are not the best at. And avoiding it.

“A Hedgehog Concept is not a goal to be the best, a strategy to be the best, an intention to be the best, a plan to be the best. It is an understanding of what you can be the best at. The distinction is absolutely crucial.”

2. Core competencies vs. what you can be the best at

We all have some core competencies.

And sometimes it seems like focusing on them is the best way forward.

But beware.

Being good at something doesn’t mean you can be the best in the world.

It’s like getting A’s in high school calculus, listening to your parent’s advice, and becoming a mathematician.

You’d quickly realize you can’t be the best in the world.

“To go from good to great requires transcending the curse of competence. It requires the discipline to say, “Just because we are good at it—just because we’re making money and generating growth—doesn’t necessarily mean we can become the best at it.” The good-to-great companies understood that doing what you are good at will only make you good; focusing solely on what you can potentially do better than any other organization is the only path to greatness.”

3. Find your denominator

The economic engine circle has one key aspect.

A unique denominator.

Great companies find a unique denominator to build their businesses around. It’s usually quite simple, yet ingenious.

Walgreens (American drugstore chain) executives discovered their unique denominator was profit per customer visit.

So they made all their decisions to optimize for it.

And this simple idea turned Walgreens into a giant machine:

Walgreens took this simple concept and implemented it with fanatical consistency. It embarked on a systematic program to replace all inconvenient locations with more convenient ones, preferably corner lots where customers could easily enter and exit from multiple directions.

If a great corner location would open up just half a block away from a profitable Walgreens store in a good location, the company would close the good store (even at a cost of $1 million to get out of the lease) to open a great new store on the corner.

Walgreens pioneered drive-through pharmacies, found customers liked the idea, and built hundreds of them. In urban areas, the company clustered its stores tightly together, on the precept that no one should have to walk more than a few blocks to reach a Walgreens.

In downtown San Francisco, for example, Walgreens clustered nine stores within a one-mile radius. Nine stores! If you look closely, you will see Walgreens stores as densely packed in some cities as Starbucks coffee shops in Seattle.

Walgreens then linked its convenience concept to a simple economic idea, profit per customer visit. Tight clustering leads to local economies of scale, which provides the cash for more clustering, which in turn draws more customers. By adding high-margin services, like one-hour photo developing, Walgreens increased its profit per customer visit.

More convenience led to more customer visits, which, when multiplied times increased profit per customer visit, threw cash back into the system to build even more convenient stores. Store by store, block by block, city by city, region by region, Walgreens became more and more of a hedgehog with this incredibly simple idea.”

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